Moroccans living outside the country will soon have an easier way to obtain official police-record documents, following the introduction of a new online application service scheduled to begin on November 9, 2026.
The initiative, announced by Morocco’s General Directorate of National Security (DGSN), will allow members of the Moroccan diaspora to submit requests remotely through the national E-Police platform.
The development is expected to simplify an administrative process that has traditionally required applicants abroad to make arrangements through Moroccan diplomatic missions or travel to the country to complete certain stages.
Under the new system, applicants will be able to complete their requests online, verify their identities electronically and pay the required fees without visiting a police office in Morocco.
However, the service will not make the entire process fully digital. Once the document is ready, applicants will still have to collect it physically from the Moroccan embassy or consulate responsible for their country of residence.
Applications to begin through the E-Police portal
The new facility will be accessible through the DGSN’s official E-Police website, www.epolice.ma, starting November 9.
The announcement was communicated through a statement published by Morocco’s Embassy in Mali, which confirmed that the service would be extended to Moroccans residing overseas.
Applicants will first need to complete the required electronic identity verification before submitting their requests. The applicable administrative fees can also be paid online.
The process is designed to allow citizens to handle the initial stages of the application from wherever they live, reducing the inconvenience and expenses associated with travelling to Morocco for administrative purposes.
After processing, the requested police-record extract will be made available for collection at the appropriate Moroccan diplomatic or consular office.
The arrangement therefore combines online application and payment with physical delivery through Morocco’s overseas diplomatic network.
What document will applicants receive?
The service concerns an extract of Morocco’s anthropometric police record, commonly referred to as the fiche anthropométrique.
The document is an official police-record extract that may be required for different administrative procedures, depending on the applicant’s circumstances and the institution requesting it.
For Moroccans living abroad, obtaining such documentation can be an important part of completing official requirements in their countries of residence.
By allowing applications to be submitted electronically, the DGSN hopes to make the process more accessible to citizens who may live far from Moroccan diplomatic missions or face difficulties arranging administrative visits.
Nevertheless, applicants should confirm the specific requirements of the institution requesting the document, as different authorities may require particular types of certificates or supporting paperwork.
Moroccan diaspora to benefit from digital administration drive
The new service forms part of Morocco’s wider effort to modernise public administration and improve access to government services for citizens at home and overseas.
Moroccans living abroad maintain important economic and social connections with their country of origin. Many regularly require official documents for employment, residency, legal matters and other administrative procedures.
The government has increasingly sought to make these services easier to access through digital platforms, reducing paperwork and unnecessary physical visits.
Extending the police-record application process to citizens abroad is another step towards bringing administrative services closer to the Moroccan diaspora.
The initiative also reflects the growing importance of digital identity verification and secure online payments in the delivery of public services.
E-Police platform builds on earlier digital reforms
The latest announcement expands the services available through Morocco’s E-Police platform, which was introduced by the DGSN in December 2024.
The portal was created to provide citizens with online access to selected police-related administrative services, including requests for certain official documents.
Its introduction was part of efforts to simplify procedures, improve service delivery and reduce the burden on physical administrative offices.
Opening the application process to Moroccans overseas represents an expansion of that digital approach beyond the country’s borders.
Morocco has also pursued broader administrative reforms through platforms designed to make public services more accessible and easier to navigate.
In February 2026, then Digital Transition Minister Amal El Fallah Seghrouchni emphasised that digital transformation should involve more than transferring existing paperwork to online platforms. She highlighted the need to redesign public services around citizens’ needs, with simpler procedures and secure access.
The new police-record service follows a similar direction by allowing applicants to complete important stages remotely while retaining an in-person collection process.
What Moroccans abroad should know before applying
Moroccans planning to use the new service should visit the official E-Police portal from November 9 and follow the instructions provided for overseas applicants.
They should be prepared to complete electronic identity verification, pay the applicable fees and identify the Moroccan diplomatic or consular office where the document will be collected.
Applicants should also check collection arrangements with the relevant embassy or consulate before submitting their requests, particularly where travel to the diplomatic mission may be necessary.
The DGSN has not detailed every practical requirement in the announcement, including a complete list of supporting documents or processing timelines. Applicants should therefore rely on instructions published through official channels rather than assume that the same conditions apply in every country.
Although physical collection remains part of the procedure, the online application facility is expected to remove a significant administrative hurdle for Moroccans living overseas.
The November 9 launch marks another development in Morocco’s efforts to extend digital public services to its diaspora, making it easier for citizens abroad to access official documentation without first travelling back home.
